Automotive lease packaging pty ltd t/as “fingo finance” is a responsible licensee
If you have a complaint, please contact the disputes officer below. They will try to resolve all concerns quickly and fairly.
Fingo is committed to responsible lending.
Fingo Finance, 10-14 Cochranes Road, Moorabbin VIC 3189.
We recognise the importance of working with our valued customers to ensure we all play our part in conducting business in an ethical and responsible manner.
The following, outlines Fingo’s approach to responsible lending.
- ensure compliance with the National Consumer Credit Protection Act and associated regulations, as well as guidance published by ASIC and the Australian Financial Complaints Authority (AFCA);
- ensure our finance consultants seek and verify information about our customer’s requirements and objectives and financial situation; and
- ensure that Fingo’s staff and representatives only recommend loans that are not unsuitable for a customer.
Encouraging customers to seek independent advice
Entering into a credit contract is an important decision. Fingo encourages you to seek independent legal and financial advice as part of your decision-making process.
‘Money Smart’ is an initiative from the Australian Securities and Investment Commission (ASIC) which can help you with accessing financial information and free financial tools.
Automotive Lease Packaging Pty Ltd t/as “Fingo Finance”
Australian Credit Licence No 422347